Cardiff UK, 12th October 2009 – pointOne, a leading supplier of EPoS (electronic point of sale) technology, has supplied Michelin star restaurant, The Crown at Whitebrook near Monmouth, with a new EPoS solution to improve its commercial efficiency and enhance customer service.
Despite The Crown’s excellent reputation for food and customer service, much of its administration and day to day processes were still being carried out manually which was restricting the restaurant’s growth.
Beth Jones, Reception Manager at The Crown at Whitebrook explains “Generating new business and servicing repeat customers is the restaurant’s lifeblood, however carrying out everyday tasks such as stock taking, customer billing and pulling off reports for daily sales figures manually can be very time consuming. The new solution has automated these processes and delivered us immediate and positive results, improving both our staff efficiency and customer service”.
According to Beth, the reporting facility has saved their staff time, improved staff management with an easy way to monitor staff hours, and helped with payroll. In addition their stocks are better controlled and the departments located off site can access real time information that can be crucial when making critical decisions for the business.
Beth concludes “We would have no hesitation in recommending pointOne EPoS to other hospitality operators; it’s the perfect system for a busy restaurant and really complements our business.”
Using pointOne EPoS the Crown at Whitebrook has realised the following benefits:
• Enhanced customer service
• Ease of use reduces training and errors
• Automated & comprehensive customer billing
• Security and accountability
• Discourages fraud
• Improved management reporting
• Improved stock control
For more information visit : www.pointone-epos.co.uk or call on
0845 862 0005
-ends-
Editor’s notes:
About pointOne
pointOne EPoS develop innovative, easy to use and reliable touchscreen EPoS solutions for hospitality, restaurants, bars, pubs, clubs, colleges and more.
The company has supplied professional EPoS solutions to a varied client portfolio including: Imperial Hotel Group, Henley Management College, Brighton Dome, Raffles nightclub and Proud Galleries.
Press contact : Steve Shergold/Sally Minchin, TTA Communications Ltd,
Tel : 0845 658 0120 email: steve.shergold@ttauk.com
About The Crown at Whitebroook
The Crown at Whitebrook near Monmouth is currently Wales’ only Michelin star restaurant with rooms. With celebrated Welsh Chef James Sommerin, the restaurant boasts a modern British menu with classical French disciplines, and its philosophy is a ‘Total Dining Experience’.
The restaurant has won a number of prestigious awards such as, ‘Top 40 The Good Food Guide 2009’, ‘AA Commended Wine List 2008’ and ‘Top Restaurant in Wales 2007 – The Observer’.
www.crownatwhitebrook.co.uk
- Jane Moores 12-10-2009
Despite The Crown’s excellent reputation for food and customer service, much of its administration and day to day processes were still being carried out manually which was restricting the restaurant’s growth.
Beth Jones, Reception Manager at The Crown at Whitebrook explains “Generating new business and servicing repeat customers is the restaurant’s lifeblood, however carrying out everyday tasks such as stock taking, customer billing and pulling off reports for daily sales figures manually can be very time consuming. The new solution has automated these processes and delivered us immediate and positive results, improving both our staff efficiency and customer service”.
According to Beth, the reporting facility has saved their staff time, improved staff management with an easy way to monitor staff hours, and helped with payroll. In addition their stocks are better controlled and the departments located off site can access real time information that can be crucial when making critical decisions for the business.
Beth concludes “We would have no hesitation in recommending pointOne EPoS to other hospitality operators; it’s the perfect system for a busy restaurant and really complements our business.”
Using pointOne EPoS the Crown at Whitebrook has realised the following benefits:
• Enhanced customer service
• Ease of use reduces training and errors
• Automated & comprehensive customer billing
• Security and accountability
• Discourages fraud
• Improved management reporting
• Improved stock control
For more information visit : www.pointone-epos.co.uk or call on
0845 862 0005
-ends-
Editor’s notes:
About pointOne
pointOne EPoS develop innovative, easy to use and reliable touchscreen EPoS solutions for hospitality, restaurants, bars, pubs, clubs, colleges and more.
The company has supplied professional EPoS solutions to a varied client portfolio including: Imperial Hotel Group, Henley Management College, Brighton Dome, Raffles nightclub and Proud Galleries.
Press contact : Steve Shergold/Sally Minchin, TTA Communications Ltd,
Tel : 0845 658 0120 email: steve.shergold@ttauk.com
About The Crown at Whitebroook
The Crown at Whitebrook near Monmouth is currently Wales’ only Michelin star restaurant with rooms. With celebrated Welsh Chef James Sommerin, the restaurant boasts a modern British menu with classical French disciplines, and its philosophy is a ‘Total Dining Experience’.
The restaurant has won a number of prestigious awards such as, ‘Top 40 The Good Food Guide 2009’, ‘AA Commended Wine List 2008’ and ‘Top Restaurant in Wales 2007 – The Observer’.
www.crownatwhitebrook.co.uk
- Jane Moores 12-10-2009